Linda Burchett

"I called to obtain information. I was spoken to as if I should have known the answer to my inquiry. Almost like a "duh". 2 days before anyone got back to me. A voicemail was left couldn't make out the name. I said to hell with it I'll call another company. Rec'd another kriptonite voicemail called back. The guy says oh that's so and so she's on the phone now III let her know u called. That was 5 days ago. Linda and state farm should go back to E 125th Street and 5th Ave with this sloppy shananagans and Tomfoolery. You just can't shop black."

"Like a good neighbor. There was a mix up with the operations center where the underwriter was erroneously overcharging my father for cars he didn’t have on his policy. Called to clear it up and was told the overpayment would be applied as credit to future bills. It never was. Fast forward a few months and unbeknownst to my 80 year old father, his insurance and registration were voided in the middle of a pandemic, while already having to deal with existing health issues which require frequent doctor visits. Called the agency and Linda personally followed up to make sure the error was being corrected and worked to retroactively reinstate the policy and vehicle registration. While this should have never happened I appreciate Linda working hard to correct this and put things back in order. Thanks Linda!"

"Great value and quality. Very professional and responsive. Detailed, accurate and patient. 5 stars are not enough to rate the superior customer service that yajaira and the state farm team provide daily. Its always a smooth and easy transaction with no discrepancy. If your looking for superb service and the greatest customer experience you deserve, then look no further and add yajaira and the state farm staff to your team."

"Worked with Jose R. when I went in after receiving a few solicitations for Renter's Insurance in the mail. Glad I did; was in and out in 30 minutes or less, and was impressed by Jose's breadth of knowledge for what I was looking for. He tailor-made a policy to suit my needs at a rate that was surprisingly lower than what I was anticipating. Plus, he ignored every phone call that came in while he was working with me, which was a nice touch for such a busy office. Will circle back in a few to get insurance in other areas. In the meantime, do yourself a favor and stop by, too -- pretty sure your messages will be returned if you call, but you can guarantee yourself excellent service by gracing them with your presence and asking for Jose when you get there."

"Linda A Butchett - State Farm Insurance Agent at 110th st.Cathedral Prkwy & Frederick Douglass Blvd. Linda A Burchett is a wonderful person and her staff are the same as well. They can help you if you have any kind of questions about your policy. They're assure to answer any question you may have, is a plus for me, and it's convenient for me to go to Linda A Burchett - State Farm Insurance. They help me alot from what i've gotten from Linda an her staff. It was very helpful to understand how things go an handled in my policy. I surely recommend Linda A Burchett - State Farm Insurance Agent for anyone to come an experience it for themselves you wouldn't be disappointed !"