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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of German Zuniga

German Zuniga

October 7, 2024

4  out of  5
rating by German Zuniga
"Linda Burchett is an excellent insurance agent Good. 👍 job ......."
We responded:
"Hi German, It was a pleasure speaking to you earlier. As I explained our sales office does not set the auto premium rate. If there any changes done to your policy- it does affect each month premium. When reviewing your policy- we talked of different options to reduce your premium- which I hope you will consider. As always, please feel free to contact me should you have any further questions."
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Rome Boy

July 26, 2024

5  out of  5
rating by Rome Boy
"Linda Burchett has been my go-to insurer since 2008. I would not go anywhere else."
We responded:
"Thanks a ton for your loyalty! I'm so glad to be your go-to insurer. If you ever need anything, don't hesitate to reach out! - Linda Burchett - State Farm Insurance Agent, New York, NY"
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s w

May 24, 2024

1  out of  5
rating by s w
"Unhappy with the lack of respect for company schedule posted. When i needed a vehicle policy edited i couldn't find this lady"
We responded:
"We are so sorry you were unable to reach us. We closed the office a little earlier due to our air conditioning was not working in this hot weather. If you still need assistance, please contact our office and our customer service center can help you. Also please email me & I can call you personally, when I’m back in the office. Enjoy your holiday weekend!"
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Ruben Cruz

May 16, 2024

5  out of  5
rating by Ruben Cruz
"I found the service at the Linda Burchett State Farm Office to be professional, prompt and totally responsive to the insurance needs and questions I expressed, The rates offered were definitely competitive and commensurate with the policy coverage requested. I highly recommend this agency office."
We responded:
"Ruben, I'm thrilled that you found our service professional, prompt, and responsive to your insurance needs! We're pleased that you found our rates competitive and the policy coverage satisfactory. Thank you for recommending our agency office – we're grateful for your positive feedback! - Linda Burchett - State Farm Insurance Agent, New York, NY"
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Ernestine Holmes

April 6, 2024

5  out of  5
rating by Ernestine Holmes
"She is very pleasant and she is very helpful I really like Miss Linda."
We responded:
"Thank you for the positive feedback, Ernestine! I'm pleased to hear that you found my service helpful and pleasant. I'm grateful for your kind words and look forward to assisting you with your insurance needs in the future. Linda Burchett - State Farm Insurance Agent, New York, NY"
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vanessa Coggins

March 10, 2024

5  out of  5
rating by vanessa Coggins
"Great service fast and easy"
We responded:
"Vanessa, we are delighted to hear that you had a great experience with our team! Providing fast and easy service is what we strive for, and we are thrilled that we could meet your expectations. Thank you for choosing us to assist you with your insurance needs. - Linda Burchett - State Farm Insurance Agent, New York, NY"
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Ivan Grujovic

July 15, 2023

5  out of  5
rating by Ivan Grujovic
"Thank you for your professionalism, kindness, patience and courtesy in the process of purchasing our policy. You made my selection of coverages smooth and easy to fit all my needs."
We responded:
"We love seeing reviews like this, Ivan! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Kim Ryan

March 8, 2023

5  out of  5
rating by Kim Ryan
"Always ready to assist you whole team.They are very respectful and on time when you need help. They really help you to understand your policy .I have been with State Farm over 25th years. Keep up the good work !!!"
We responded:
"Thank you, Kim, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
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Es Ro

February 24, 2023

5  out of  5
rating by Es Ro
"I've been a policyholder for years. Linda's office always provides quick and dependable service."
We responded:
"Thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in New York."
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Ferline Popotte

February 1, 2023

5  out of  5
rating by Ferline Popotte
"Always ready to assist"
We responded:
"Ferline, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Elyas Ayyoub

December 5, 2022

5  out of  5
rating by Elyas Ayyoub
"When you phone ask to work with Linda, she is a phenomenal person and is very friendly. She understands what she is doing and even stayed past closing time to get my insurance sorted before the next day!!!"
We responded:
"Thank you, Elyas, for the amazing review! Our team works hard to provide a great insurance experience in New York and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
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Jullian Jemenez

November 22, 2022

5  out of  5
rating by Jullian Jemenez
"Love her she is very helpful patient polite a pleasure to do business with she is my agent for life"
We responded:
"Jullian, we love seeing reviews like this! Thank you for putting the time aside to let us know how we’re doing. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs"
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Raymond S

November 16, 2022

5  out of  5
rating by Raymond S
"I definitely recommend Linda Burchett for any and all your insurance needs. My experience has shown me that all insurance agents aren't necessarily on your side or have your best interest at hand. Linda on the other hand is an exemplary exception to the rule. Not only has she served my community for over twenty-five years plus she's advised my wife and I about additional coverages that have also been of a benefit to have we didn’t consider. She treats her customers as family members. That’s truly a rare quality find in any market. Thank you to her and her staff for years of courtesy, professionalism and patience. They've been more than just a good neighbor."
We responded:
"Thank you, Raymond, for the insightful review! It makes my day hearing about how I was able to help wonderful customers like you and your wife with your insurance needs. I appreciate you letting me know about your positive experience working with me over the years, and I am honored to have you and your wife as part of my State Farm family!"
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Andrew Mackenzie

October 5, 2022

3  out of  5
rating by Andrew Mackenzie
"Not the best communication here. My bill has changed every month since I've been a customer and I always have to call to find out why."
We responded:
"Hi Andrew, sorry to hear of your billing problem. I will personally contact our monthly billing dept. to see why your monthly billing changes every month and will follow up with you."
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Jasmin Lee

August 24, 2022

5  out of  5
rating by Jasmin Lee
"I love this office. I stopped by the office today to inquiry about renter insurance. Was not too familiar with what I needed and the representative was knowledgeable and went over renter insurance with me I was able to obtain the coverage I needed that fits my budget. I highly recommend this office if you need insurance."
We responded:
"Thank you for the wonderful review, Jasmin! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
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Latin In Manhattan

July 30, 2022

1  out of  5
rating by Latin In Manhattan
"I called to obtain information. I was spoken to as if I should have known the answer to my inquiry. Almost like a "duh". 2 days before anyone got back to me. A voicemail was left couldn't make out the name. I said to hell with it I'll call another company. Rec'd another kriptonite voicemail called back. The guy says oh that's so and so she's on the phone now III let her know u called. That was 5 days ago. Linda and state farm should go back to E 125th Street and 5th Ave with this sloppy shananagans and Tomfoolery. You just can't shop black."
We responded:
"Hi I am sorry you received bad customer service at my office. We are her to provide excellent service to everyone. Can you call me directly and I can assist you. I can reach at 212-665-2657 and ask for me on Monday. I will definitely address my team on this. Linda"
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Redmart Mendoza

July 17, 2021

5  out of  5
rating by Redmart Mendoza
"Got the best rate. Staff is responsive."
We responded:
"Thank you for the wonderful review! We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Jose Garcia (Ay Pue/Lo Que Sea)

June 14, 2021

5  out of  5
rating by Jose Garcia (Ay Pue/Lo Que Sea)
"I have nothing a an amazing experience since i gotten insurance from them two years ago. I highly recommend everyone to think hard and long and deal with Linda Burchett, from State Farm Insurance"
We responded:
"Jose, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. We're always here for you and we're happy to have you as part of our State Farm family!"
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Ali Ameri

March 16, 2021

5  out of  5
rating by Ali Ameri
"Like a good neighbor. There was a mix up with the operations center where the underwriter was erroneously overcharging my father for cars he didn’t have on his policy. Called to clear it up and was told the overpayment would be applied as credit to future bills. It never was. Fast forward a few months and unbeknownst to my 80 year old father, his insurance and registration were voided in the middle of a pandemic, while already having to deal with existing health issues which require frequent doctor visits. Called the agency and Linda personally followed up to make sure the error was being corrected and worked to retroactively reinstate the policy and vehicle registration. While this should have never happened I appreciate Linda working hard to correct this and put things back in order. Thanks Linda!"
We responded:
"Hi, Ali, we’re sorry for the experience you had to go through. There is nothing more important to our business than providing an exceptional experience for our policyholders. Thank you for your patience and understanding while we fixed the matter. We appreciate you and we're always here for you!"
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Raul Santiago

October 22, 2020

5  out of  5
rating by Raul Santiago
"Great value and quality. Very professional and responsive. Detailed, accurate and patient. 5 stars are not enough to rate the superior customer service that yajaira and the state farm team provide daily. Its always a smooth and easy transaction with no discrepancy. If your looking for superb service and the greatest customer experience you deserve, then look no further and add yajaira and the state farm staff to your team."
We responded:
"Raul, customers like you make what we do that much better! We appreciate you and your business. Thank you so much for choosing Linda Burchett State Farm Insurance Agency. We are always here for you and we strive to make each experience you have with us the best."
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Kendra Thimbrel

October 22, 2020

5  out of  5
rating by Kendra Thimbrel
"I used State Farm for my co-op homeowners insurance for many years. I was please with the service I received"
We responded:
"Kendra, we appreciate your business! Thanks for leaving us a kind review and 5 stars. We are always here for you at Linda Burchett State Farm Insurance Agency!"
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Sarah Bostwick

September 16, 2020

5  out of  5
rating by Sarah Bostwick
"Thanks, Linda, for your years of coverage while I was living in NYC. Just what I needed: affordable renters insurance that was a breeze to sign up for and manage payments. No red tape."
We responded:
"Thank you so much, Sarah! We are so glad we were able to take care of your insurance needs."
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Jonathan Taylor

August 10, 2020

5  out of  5
rating by Jonathan Taylor
"She is My State Farm Agent!"
We responded:
"Johnathan, I appreciate your support! We are always here for you and happy to help! - Linda"
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DENISE FLEMING

March 4, 2020

5  out of  5
rating by DENISE FLEMING
"BEEN A STATE FARM CUSTOMER FOR MORE THAN 10 YEARS AT 110TH STREET. YAHIRA AND LINDA BURCHETT HAVE BEEN MORE THAN A STATE FARM AGENT. THEY ARE LIKE FAMILY. I WOULD NEVER GO ANYWHERE ELSE."
We responded:
"Denise, thank you so much for your loyalty to me and my team. I look forward to continuing to provide you with exceptional customer service every step of the way. - Linda"
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K.J. Martin

February 23, 2020

5  out of  5
rating by K.J. Martin
"Worked with Jose R. when I went in after receiving a few solicitations for Renter's Insurance in the mail. Glad I did; was in and out in 30 minutes or less, and was impressed by Jose's breadth of knowledge for what I was looking for. He tailor-made a policy to suit my needs at a rate that was surprisingly lower than what I was anticipating. Plus, he ignored every phone call that came in while he was working with me, which was a nice touch for such a busy office. Will circle back in a few to get insurance in other areas. In the meantime, do yourself a favor and stop by, too -- pretty sure your messages will be returned if you call, but you can guarantee yourself excellent service by gracing them with your presence and asking for Jose when you get there."
We responded:
"Thank you for your great review- my team & I truly appreciate it!"